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Home :: Terms & Conditions
- All our goods/services will serve their intended
functions.
- All warranty conditions are stated in the
product/services information provided, unless
the manufacturer has provided none.
- All our prices are nett. No discounts will
be given unless during monthly promotions.
- Delivery fees may be imposed for any delivery
within Singapore. Where delivery fees are applicable,
it will be clearly stated in our quotations
and invoices. Deliveries outside of Singapore
will be charged according to the prevailing
shipment rates.
- We only accept Cheque and Cash payments for
offline transactions, and VISA for online transactions.
- We ensure accuracy in our billing as all our
online transactions are automatically processed.
- We will refund the amount paid if the order
is cancelled due to the unavailability of goods
or our inability to deliver the goods within
the agreed time frame.
- We will not entertain any cancellations once
the order is confirmed and submitted by the
customer.
- We will send an electronic acknowledgement
to the customer within 24 hours upon successful
submission of an electronicorder. If items ordered
are unavailable, a message will be sent to the
customer for further action.
- All our goods sold are non-exchangeable and
non-refundable.
- We welcome your feedback. Should you feel
dissatisfied with any of our goods or services,
please contact us at Tel: +65 6325 2258, Fax:
+65 6324 0116.
Alternatively, customers may refer their complaints
to the BusinessTrust Secretariat if they are not
satisfied with the resolution of the complaint.
Complaints can be referred to
BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road , #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg
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